Where is my order?Updated 9 months ago

Once your order is packed and dispatched, you will receive a shipment notification by email. This email will include the tracking number, which you can use on the corresponding tracking websites that you have chosen as a carrier to track the delivery status of your order.

DHL standard, track here

DHL Express, track here

Please note that the tracking number is activated once the courier scans the parcel into their system. Therefore, if the tracking number does not work, please try again later.

If the tracking number is not working for more than two days, please contact our Customer Service team at [email protected].