My return is lost (returned on own cost)Updated 18 days ago

If you returned your order on your own cost, please note the correct return address.

The correct return address:

WKS Textilveredlungs-GmbH
c/o GOBI Cashmere Europe GmbH
Industriestr. 1
49849 Wilsum
Germany

If you can track your parcel and see that it has been delivered to the correct address, please provide us with the return number and tracking link so that we can inform our logistics partner to book the return.

If your return cannot be tracked, we recommend that you start an investigation with the shipping company where you gave your parcel because you have returned it at your own cost.

If you use the original box, please make sure to