How long does it take until I receive my refund?Updated 10 days ago

Upon receipt of the return, it will be inspected;

- If the return is approved for a refund, the amount will be credited to the customer's account within 14 business days (this may vary depending on the banking institution).

- If the return is not approved, the products will be returned to the customer.

Until the delivery to our warehouse, the parcel remains under the customer’s responsibility. Please keep proof of postage. 

Returns must be dropped off at a local post office within 14 days of receiving the order. The deadline is determined by the date the parcel is posted, not the date the return is registered.

Please read our return policy.

If the inspection and refund process of your return takes longer than 14 business days, please contact our Customer Support team by email, [email protected]