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Why is cashmere itchy and doesn’t feel soft?Updated 2 days ago

How cashmere feels can vary with fibre characteristics, yarn, fabric construction and finishing. Individual skin sensitivity also affects comfort, so the same garment may feel different to different people.

If your item feels unusually rough or causes irritation, stop wearing it and contact our customer service team with the product details. We can help assess the concern.

Always follow the care label. Washing is not a guaranteed solution for itchiness or an unexpected texture, so contact us before washing or treating an item you believe may be faulty.



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